Logistics
Shipping service industry is very dynamic and needs constant innovation to meet customers’ needs. The Logistics Service Providers (LSP) must constantly improve their technological platform to offer better services to meet their customers’ demands to deliver shipments faster and cheaper. Providing integrated software tools is critical to be competitive in today’s fast-paced global market. To gain competitive advantage as an LSP, it is essential for you to provide excellent customer service by offering technology platform to streamline your customers’ outbound and inbound shipping processes, timely delivery, security of material, pickup locations, and global network. You can now commit to providing the very best customer experience and value-added services using xCarrier® for LSPs.
Why Choose xCarrier® for LSPs?
NextGen IT Solution provides a turnkey technology platform for Logistics Service Providers. We provide state-of-the-art platform that enables efficient management of all the shipping processes from shipment tendering to delivery.
Why Choose xCarrier® for LSPs?
- Pickup request from customer to LSP
- Generate the LSP compliant tracking number
- Generate the LSP compliant shipping label with routing information
- End of day manifesting to LSPs’ central xCarrier® platform
- Mobile solutions for LSP field users:
1) Real time visibility of shipments to be picked up
2) Printing the sorting label at the customer dock
3) Mobile shipping
4) Mobile tracking
5) Updating the shipment activity
6) Capturing the customer signature
7) Accepting payment in the form of cash or checks or credit card - Provide Track & Trace information to the customers
- Provide POD information to customers
- Access to analytics through manifest and management reports
Key Benefits:
- Ability to provide LSP compliant software platform for your customers
- Secure collaboration between Shippers, LSPs, & Customers
- Reduce customer service calls
- Increase customer service levels
- Increase supply chain performance and reliability
- Gain greater business process flexibility
- Achieve customer satisfaction & loyalty